Monday 18 February 2013

Introducing a more formalised performance review process at MeetingZone

MeetingZone is one of the world’s largest independent conferencing and collaboration services providers and offers customers high performance, personalised audio and web conferencing services. It’s a growing business and we are delighted that Jenny Barnes, MeetingZone’s HR Director has appointed Head Light to work with her and her team as they introduce a more formalised performance review process.

Jenny Barnes comments “Our business has expanded rapidly over the last few years – and, indeed, we have strong growth forecasts for the coming years.  We have recruited many new and talented people and I believe that as an organisation, we have reached an important stage where we need to invest in professionalising our HR activities so that each one of us at MeetingZone understands the role we play in delivering the business plan.”

“As a starting point, I wanted to make sure that our performance review processes were robust to manage the complexities of the business and our structure, as well as highlighting areas where prompt action or intervention is required. I and some of the other senior managers have used other systems in the past in other organisations but what really appealed to us as we looked at Head Light’s Talent® platform is the intuitive ease of use and modular approach that can be taken. We have begun to use the performance review module as it suits our needs today, and as we look to develop our talent management activities in the future, we will be able to expand our customised system.”

Ian Lee-Emery, Managing Director at Head Light comments, “MeetingZone set about implementing the Talent® platform by carrying out a pilot before they started in earnest. We know from experience that this is the best way to successfully implement a new talent process so that issues can be raised and problems resolved. We look forward to hearing how Talent Performance® beds down in the new financial year and what impact it has on the business.”

Jenny concludes “Initial feedback from users and line managers has been very positive and our people see this as a commitment to invest in them, and to make a real difference to the performance of the business.”